Zt99 Privacy Policy — How Your Data Is Protected

Introduction

Zt99 (operated by ZT99 International Ltd.) is a trusted online gaming and betting platform serving Bangladesh and international markets. We believe your personal information is a valuable asset, and protecting it is our ethical responsibility.

This privacy policy explains what information we collect when you use the zt99.bio website and app, how that information is used, how long it is retained, and what steps we take to keep your data secure. This policy is aligned with international data protection laws and GDPR principles.

Zt99's Privacy Policy applies to all registered members, guest users, and anyone who visits our website. If you are providing information on behalf of another person, please ensure that person is aware of this policy.

What Information Is Collected

Zt99 collects the following types of information:

We only collect information that is genuinely necessary to provide our services. Collecting excessive or unnecessary data goes against our policy.

How Information Is Collected

Zt99 collects information through the following methods:

• Information Provided Directly: Information you provide through registration, KYC verification, deposit or withdrawal requests, and support chat.
• Automatically Collected Information: Information collected automatically while browsing the website, through cookies, log files, and tracking technologies.
• Third-Party Sources: Information received from payment gateways, KYC verification services, and fraud detection providers.
• Social Media: If you log in via a social media account, relevant information may be collected from that platform.

Purpose of Data Use

Zt99 uses the information it collects for the following purposes:

• Creating and managing your account and ensuring its security.
• Processing deposits, withdrawals, and other financial transactions.
• Verifying user identity through KYC and preventing access by users under 18.
• Detecting suspicious activity and money laundering.
• Monitoring responsible gaming activity and providing support where needed.
• Sending personalized offers, bonuses, and promotions (subject to your consent).
• Providing customer support and resolving complaints.
• Complying with legal obligations.

Data Sharing Policy

Zt99 does not ordinarily share your personal information with third parties. However, sharing may occur in the following limited circumstances:

• Service Providers: Payment gateways (Mobile Banking, Nagad, Rocket), KYC verification providers, and IT security firms — each receives only the data necessary to deliver their service.
• Legal obligations: Information may be disclosed in response to court orders, government investigations, or requests from regulatory authorities.
• Business Transfers: If zt99 is merged or acquired, you will be notified in advance.

All third parties we work with are contractually bound to use your information only for the specified purpose and never to sell it under any circumstances.

Cookies Policy

Zt99 uses cookies to enhance your experience on the website. The types of cookies we use include:

• Essential cookies: Required for login sessions, security tokens, and similar functions. Without these, the website will not work properly.
• Performance Cookies: Helps identify which parts of the website are used most, enabling us to improve our services.
• Preference Cookies: Remembers your language, theme, and other personal preferences.
• Analytics Cookies: Analyzes user behavior to help improve service quality.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may limit the functionality of the website.

Data Retention Period

Zt99 stores your data in accordance with the following policies:

• Active Accounts: All data is retained for as long as the account remains active.
• Closed Accounts: Even after account closure, financial transaction records may be kept for up to 5 years to meet legal requirements.
• KYC documents: Retained for up to 5 years in accordance with regulatory requirements.
• Log Files: Security logs are retained for a maximum of 2 years.
• Marketing Information: Deleted immediately upon unsubscribing.

Once the retention period has passed, data is securely and permanently deleted or anonymized so that you can no longer be identified.

Your Rights

Under zt99's Privacy Policy, you have the following rights:

Security Measures

Zt99 employs industry-leading technology to keep your data secure:

• 256-bit SSL/TLS Encryption: All data transfers are conducted through encrypted channels.
• Firewall Protection: Advanced firewall protection prevents unauthorized access.
• Two-Factor Authentication (2FA): An additional security layer applied at account login.
• Secure Data Centers: Our servers are operated in ISO 27001 certified data centers.
• Regular Security Audits: External specialist teams conduct regular penetration testing.
• Staff Training: All staff receive regular training on data protection.

That said, no data transfer over the internet is entirely risk-free. Please use a strong password and never share it with anyone to help protect your own account.

Third-Party Services

Zt99 works with certain trusted third parties to deliver specific services. These include:

• Payment Processors: Mobile Banking, Nagad, Rocket — receive limited data needed to process transactions.
• KYC services: Approved third parties for identity verification.
• Analytics Tools: Analysis of anonymized usage data to improve service quality.
• Cloud Storage: Industry-standard cloud services for secure data storage.

We have agreements in place with every third party that clearly state they may only use data for the specified purpose and are required to comply with zt99's privacy standards.

Children's Privacy

Zt99 is strictly an 18+ platform. We do not intentionally collect or store information from minors.

• Date of birth is verified at the time of registration.
• Age verification through KYC is mandatory.
• If a minor opens an account, it will be immediately closed and all associated data will be deleted.

If you become aware that a minor is using zt99, please notify our support team immediately.

Policy Updates

Zt99 reserves the right to update this Privacy Policy as needed. When changes are made:

• The "Last Updated" date at the top of this page will reflect the change.
• A notice will be sent to your registered email address for any significant changes.
• Continued use of the platform after changes take effect will be considered acceptance of the updated policy.